GLIA RESOURCES
The Countdown Is On.
A new communications platform is coming. Get ready for Glia!
Each week, we'll share a new set of FAQs to supplement our scheduled training. And, sprinkle a few pop quizzes in between, giving you a chance to show off that big brain of yours - and win prizes in the process! 😉
How Will You Use Glia + Zoom?
| CHANNEL | GLIA | ZOOM |
|---|---|---|
| PHONE | Member Communication + Support | Internal + All Non-Member Calls |
| CHAT | Exernal; Unauthenticated + Authenicated | N/A |
| SMS | External | Authentication (Windows); limited back-office operations |
| VIDEO | External; CU Initiated | Virtual Meetings; Internal + External |
| CO-BROWSING | External; CU Initiated | N/A |
| DIRECT MESSAGES (DM) | N/A | Individual + Department or Team Chats (will replace Teams) |




