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GLIA RESOURCES

AVA

Time's Up! 

Glia has entered the room. 

Not feeling sure-footed about your Glia skills yet? We've got your back. Some quick answers for launch and FAQs are still here for you - along with the rest of us! 😍

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Glia: Employee Console

Click the link above to be redirected to the Employee Console. 

How Will You Use Glia + Zoom? 

CHANNEL GLIA ZOOM
PHONE Member Communication + Support Internal + All Non-Member Calls
CHAT Exernal; Unauthenticated + Authenicated N/A
SMS External Authentication (Windows); limited back-office operations
VIDEO External; CU Initiated Virtual Meetings; Internal + External
CO-BROWSING External; CU Initiated N/A
DIRECT MESSAGES (DM) N/A Individual + Department or Team Chats (will replace Teams)