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GLIA RESOURCES

AVA

The Countdown Is On.

A new communications platform is coming. Get ready for Glia! 

Each week, we'll share a new set of FAQs to supplement our scheduled training. And, sprinkle a few pop quizzes in between, giving you a chance to show off that big brain of yours - and win prizes in the process! 😉

Glia_FAQs_Week1
Glia_ FAQs_wk2

Glia: Employee Console

Click the link above to be redirected to the Employee Console. 

Glia: Visitor Test Page

Click the link above to be redirected to the Visitor Test Page.

How Will You Use Glia + Zoom? 

CHANNEL GLIA ZOOM
PHONE Member Communication + Support Internal + All Non-Member Calls
CHAT Exernal; Unauthenticated + Authenicated N/A
SMS External Authentication (Windows); limited back-office operations
VIDEO External; CU Initiated Virtual Meetings; Internal + External
CO-BROWSING External; CU Initiated N/A
DIRECT MESSAGES (DM) N/A Individual + Department or Team Chats (will replace Teams)